Chris Brown 106 Posted July 13, 2020 Share Posted July 13, 2020 I just noticed that the Barnes & Noble online listing for my book has no reviews. Previously there were a handful of reviews on there. Has this happened to anyone else? I've heard of Amazon zapping reviews (thankfully hasn't happened to me) but I've never heard of B&N doing it. Quote Link to post Share on other sites
lynnmosher 7,391 Posted July 14, 2020 Share Posted July 14, 2020 You should contact them and ask them what happened to them. Quote Link to post Share on other sites
suspensewriter 4,937 Posted July 14, 2020 Share Posted July 14, 2020 Yeah, really Chris- that is the best thing to do. Quote Link to post Share on other sites
Accord64 2,191 Posted July 14, 2020 Share Posted July 14, 2020 Just checked mine. None seem to be missing, but I never kept close track of them. B&N is my worst retail performer, so I don't look at them as often as the others. Quote Link to post Share on other sites
Chris Brown 106 Posted July 14, 2020 Author Share Posted July 14, 2020 9 hours ago, Accord64 said: Just checked mine. None seem to be missing, but I never kept close track of them. B&N is my worst retail performer, so I don't look at them as often as the others. I don't keep close tack of them either, so I have no idea how long it's been since the reviews disappeared. I've sold a few copies through them, but not many. I started a trial BookBub promotion, and for whatever reason all the click-throughs on it yesterday went to B&N, which led me to go check. Anyway, I'll have to send them an email today, but I don't have high hopes since I don't know how long it's been. Quote Link to post Share on other sites
Shamrock 1,429 Posted July 14, 2020 Share Posted July 14, 2020 That does sound strange so I agree it is worth checking out. It could just be a glitch. Quote Link to post Share on other sites
Accord64 2,191 Posted July 14, 2020 Share Posted July 14, 2020 4 hours ago, Chris Brown said: Anyway, I'll have to send them an email today, but I don't have high hopes since I don't know how long it's been. Please let us know how it goes. I'm curious how they handle this. Quote Link to post Share on other sites
Chris Brown 106 Posted July 14, 2020 Author Share Posted July 14, 2020 4 hours ago, Accord64 said: Please let us know how it goes. I'm curious how they handle this. They didn't make it easy, but I eventually found an email address... We'll see if I ever get a reply. Quote Link to post Share on other sites
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